Installing National LIFTOR

How Your Team can Install the National LIFTOR Voluntary Licensing System at Your Industrial Site

A Step-by-step approach for Organizations New to the National Lift Truck Operator Registry

To Do List
Step 1.	Review the Q and A (Questions and Answers) page and the Philosophy, Principles and Beliefs page to determine whether the benefits to your industrial site will justify the costs in both time involved and money.	[ ]
Step 2.	Get permission from the most senior front line manager accountable for the safe and productive operation of powered industrial trucks. Permission starts with the signing of the National LIFTOR Industrial Site Licensing Agreement and Purchase Agreement. [This is the person accountable for operator injuries as well as collateral losses. They usually have enough policy-level authority to authorize a purchase order for the required Industrial Site Licensing Agreement with National LIFTOR. Typical job titles are Vice President of Materials Control, V-P Distribution, Plant Manager, Director of Operations, V-P of Administration, Warehouse Manager, Distribution Manager, etc.	[ ]
Step 3.	Click here to register your intent with National LIFTOR Headquarters and to request an "Installation Packet". There is a $200 nonrefundable deposit for the Installation Packet. [Includes Industrial Site Licensing Agreement for your signature; Sample Certification Packet with selected Operator Learning Objectives, Certification Test Items, a supply of "Daily/Shift Examination Record" for inspecting lift trucks, and a toll free 24/7 hotline number you can call for helpful discussion or to get any of your questions answered about how to use National LIFTOR at your industrial site.]	[ ]
Step 4.	Select an industrial site Team with a manager who will act as the National LIFTOR Leader at your industrial site. The initial LIFTOR Team usually includes: 3 operators (already experienced with lift truck operation. must be able to read at 8th grade level and participate in initial validation and reliability meetings) 2 Front-line supervisors, and 1 Senior Manager who "champions" the Team's purpose. 1 Registrar from National LIFTOR headquarters will be provided for facilitation, consultation and oversight. The senior manager or champion normally has front line accountability for industrial truck operators, their day-to-day productivity and their supervision. They usually are accountable for materials warehousing, logistics, and/or shipping or distribution.] Their role is to act as a "Team Leader", help, through their team, to validate training and testing materials from National LIFTOR, schedule the early stages of the National LIFTOR installation, assign additional front-line supervisory personnel as instructor/test examiners, provide ongoing clear expectations to all participants, as well as to provide equipment and other resources. Also provides weekly/monthly communications on how well or poorly safe practices are emerging at your industrial site, and uses the vast informational resources at National LIFTOR headquarters via phone, fax and email.	[ ]
Step 5.	Schedule a "walk-through" consultation with a National LIFTOR registrar who will recommend improvements or changes to equipment, maintenance, engineering, and/ or supervisory practices. A baseline account of industrial truck related injuries and incidents will be recorded, as well as any significant collateral damage within the last three years. [Any payments due must be submitted BEFORE the walk-through can be scheduled. Please have incident records available. Call for more information.] This may take 2-3 days to initially align the LIFTOR Team and the National LIFTOR Registrar. This time is also used for planning, customizing and validating the training and testing documentation provided by National LIFTOR.	[ ]
Step 6.	Schedule the National LIFTOR Master Test Examiner to provide OPERATOR certification to the candidates for Certified Instructor&Test Examiner [Depending on skill levels, this typically takes as little as one day or as much as one week. Please avoid delays or extra costs to you by making sure that ALL equipment is in safe condition with NO defects. No Instruction or Testing will be conducted using defective equipment.]	[ ]
Step 7.	Schedule the Certified Instructor/Test Examiner Workshop and order Instructor/Test Examiner Kits [Workshop is 4 days on-site, or at a location of your choice near your industrial site].	[ ]
Step 8.	Within 4 weeks of Workshop completion, schedule on-site Certification Test of Instructor & Test Examiner Candidates ("Acid Test"). Each Candidate has to demonstrate that they can administer the on-truck OPERATOR performance test to the criteria required for National LIFTOR Certification status. This has to meet the approval of the Master Test Examiner who observes the candidate I/TE testing his/her operator [For each Instructor &Test Examiner Candidate, the "acid test" typically takes as little as about 2 hours and as much as one full week.]	[ ]
Step 9.	Certified Instructor/Test Examiners request a customized certification packet, from National LIFTOR headquarters or through www.LIFTOR.com, for each operator they attempt to certify. After each operator is successfully tested, documents are forwarded for credentials (wallet-size ID card and Certificate issued by National LIFTOR).	[ ]
Step 10.	Progress reports are sent quarterly or on demand (Soon available via web download) Telephone, monthly teleconference, email and fax communications are ongoing to make sure that the risks associated with industrial truck operation are continuously improving. All consultation over phone, teleconference, fax and email is included in industrial site license. The only additional fees are for any on-site consultation, training, skill certification support, or additional materials you request.	[ ]

The National Licensing and Skill Certification Standard for Powered Industrial Truck Operators