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Purpose: |
The purpose of having Certified Peer Instructors is to
efficiently and effectively prepare Candidate Operators for their
on-truck certification test, also known as a "skill check". This is done with peer operators who have
been trained as instructors in one or more "Specialty areas".
Specialty areas include Loading dock, Receiving dock, High-Bay racks,
Daily/Shift Examination of Truck, Travel Surfaces, and Basic Operation.
Others are encouraged. Using
Certified Peer Instructors saves time for supervisors and helps them to
focus their energy on the important aspects of operator management;
namely, conducting the National LIFTOR on-truck test or skill check,
improving the operator's work context, and inspecting for safe and
productive work practices. Also, Peer Instructors have a unique status
within their workgroup as a result of their daily participation and
influence on safe work practices.
Each of several or more Certified Peer Instructors has a "specialty
area" or limited number of learning modules to deliver. Since each
Certified Peer Instructor can deliver the instruction in a work
area with which they are familiar, the operator's instruction can be
divided into increments that are small enough to permit "assembly line"
speed. The Examiner/Supervisor can regulate the speed and/or
quality of the instruction by delegating the scheduling, training or
retraining of operators to the Certified Peer Instructor. National LIFTOR Headquarters will provide 24/7 telephone and email support to the
Certified Peer Operators as well as the Certified Test
Examiner/Supervisors.
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Who Does What:
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Certified Examiner/Supervisor:
As a Team LIFTOR Member, his/her Role is to manage all the resources needed to get the
department’s lift truck operators trained and certified in accordance
with OSHA 1910.178. This includes:
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Schedule
department operators within the three-year OSHA training &
evaluation cycle.
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Order
certification packets from National LIFTOR Headquarters (manually or
download through www.liftor.com)
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Assign and
coordinate Certified Peer Instructors to provide operators with all
“specialty instruction” needed to pass the operator certification
test or skill check.
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Supervise the
quality and timeliness of the Certified Peer Instructor’s work
within the instructional context. (Provide regular and timely
feedback to Certified Peer Instructor as to how well or poorly they
are preparing operators for the certification test in their
specialty area.
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When the
operator is fully prepared by the Peer Instructor(s), schedule and
administer the National LIFTOR Certified Operator Test for each
operator.
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For each
operator passing the test, register him/her for credentials that
will be good for the three-year certification cycle.
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Also helps develop
and author custom learning objectives and "skill checks" or tests
that are validated under the direction of National LIFTOR
Headquarters.
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Certified
Peer Instructor: The
Certified Peer Instructors are collectively responsible for ensuring
that operators are ready to take and pass the National LIFTOR Certified
Operator Test or skill check. The goal is to provide guided and repetitious
practice, in at least one specialty area, such that the candidate operator will
pass the certification test on the first try for the specialty area.
It is the responsibility of the Peer Certified Instructor to:
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Provide
information to operators about safe and productive industrial truck
operating in at least one area of specialty (truck-specific set of
learning objectives).
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Introduce the
operator to each learning objective for which the Certified Peer
Instructor is a specialist, with an explanation as to why the
learning objective is necessary.
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Help the
operator learn how to maneuver to the criteria stated in the
learning objective until s/he can perform it as though it was
“second nature”.
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With new or
inexperienced operators, provide direct line-of-sight instruction
and monitoring so as to prevent any training mishaps, personal
injury or property damage.
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With new or
inexperienced operators, provide basic skill instruction that begins
with slow, precision maneuvers until there is enough precision that
the maneuver(s) can be gradually speeded-up to meet “Mastery
Criteria”.
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Keep a record of
each instructional module and date worked with each candidate
operator.
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Plan for and
report instructional progress to the assigned Certified Test
Examiner/Supervisor.
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Provide feedback
to operator candidates on how well or poorly they are performing to
the standards listed in the learning objectives.
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Act as a model
for good operating practice.
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Attend Team LIFTOR
meetings to help validate "good operating practices" and participate
in reliability studies conducted by various members of the LIFTOR
Team.
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Candidate Operator:
The Candidate Operator is responsible for learning how to perform their
lift truck related duties with the precision and speed required by the
written learning objectives, and the OSHA standard. S/he will submit to
an ON-TRUCK National LIFTOR designed Operator Certification Test. The
test will be administered by a department supervisor who is authorized
as a National LIFTOR Certified Test Examiner. To prepare for the
certification test, the Candidate Operator will:
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Practice each
learning objective with a Peer/Certified Instructor who was
specially trained in at least one specialty area.
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Sign-off on each
learning objective indicating that both Candidate Operator and
Certified Peer/Instructor have seen it mastered, as though it is
“second nature”.
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When ALL
learning objectives are signed-off, ask to be scheduled for the
on-truck Operator Certification test.
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When certified, may
be asked to participate in Team LIFTOR meetings, validation or
reliability activities.
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